Action Categories
The Action Categories configuration page has three main sections, Action Types, Action Statuses and Action Priorities.
Action Types – An Action Type is dropdown menu which is completed by the user when creating a new action. The type should denote where the action has come from e.g. Steering Committee or Change Request.
Action Statuses – An Action Status is the terminology used in order to track how the Action is progressing. A standard set of Action status are shown below. These are configurable by the Administrator.
Action Priorities – Here the Administrator can set the levels of Priorities, a standard template is provided as Very High, High, Medium, Low and Very Low.